Frequently asked questions

Use the provided charger and plug it into the battery and a wall outlet. Takes 4-6 hours to fully charge the battery depending on size (12AH vs 20AH). Don't leave it plugged in for long periods of time once the green light indicates a full charge.

Only move your scooter when the key is turned to the OFF position. Once you are seated and ready to go, turn the key to the ON position. It’s easy to turn the throttle when moving it, be safe and ensure the scooter is OFF.

Gently twist the throttle (right handle) until you attain the desired speed

Every Narwhal scooter is equipped with hydraulic disc brakes. There are two brake levers. The front brake is on the right handlebar, the rear brake is on the left. Gently squeeze the brake levers at the same time to come to a complete stop. Do not brake suddenly while turning.

Every Narwhal scooter is equipped an LCD display with information including: • Odometer • Battery Charge • Headlight & Turn indicator status